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Process Professional is a provider of software solutions utilising the Remedy Action Request System from BMC Software. This includes consultancy in the full spectrum of solution delivery from architectural design to technical implementation. Process Professional's core competencies are:

BESPOKE The capability to deliver tailor made solutions utilising the rapid development methodologies so suited to Remedy

OUT-OF-THE-BOX Our professionals have many years experience consulting, delivering, customising and integrating with the off-the-shelf solutions from BMC such as the IT Service Management (ITSM) suite

ITIL Our qualified ITIL professionals can help you join the growing ranks of organisations adopting the most widely accepted approach to IT Service Management

PROJECT MANAGEMENT Our qualified professionals use a set of best practice methodologies to ensure IT projects successfully achieve their goals and objectives

ADE PROCESS ENGINE Our own flagship product is the ADE Process Engine that is capable of creating powerful database applications directly from business processes. As a standalone product or plugged-in to enhance existing Remedy applications, it is a tool that provides support for complex processes. Aimed squarely at non technical users, people with the business needs have the ability to create, configure and implement their own applications without requiring technical assistance. The ADE Process Engine is built on the industry leading Remedy Action Request System from BMC Software.

For details of the product including presentations, documentation, and downloads please see our product page.